Delivery

Enjoy our FREE DELIVERY when you spend HK$1200 or more NOW!

 
We offer FREE delivery on orders HK$1200 and above. Delivery locations are limited to one location per order. For orders that do not satisfy the HK$1200 minimum, a delivery charge of HK$100 shall apply.

⇒ Net purchase of less than HK$1200, then HK$200/location delivery charges shall apply.
⇒ Net purchase of HK$1200 or above; no delivery charges shall apply.


Delivery Service is limited to Hong Kong, Kowloon and New Territories areas. Delivery is only available for commercial & residential addresses.

Delivery Service does not cover areas of Outlying Islands, Tung Chung, CLK Airport, Ma Wan, remote New Territories area and permit-required areas. 

Delivery Service to Tung Chung, CLK Airport, Ma Wan (Park Village) Tim Liu Village, additional of HK$450 delivery charges shall apply; and delivery must be made within office hours. (9am-5pm). 


Delivery Service to Ma Wan is limited to 10:00am to 4:00pm due to restricted access after 4:00pm.

Delivery Service is not available to outlying islands, restricted areas, hotel guest rooms, airports ,ports or marinas.

Delivery service is not available if there is no authorized or legitimate unloading area within 50 meters of the delivery address.

Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event, customers will be contacted to re-schedule a delivery time.

We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated the delivery time.

It is the responsibility of the customer to inform us (www.cngwine.com, CNG Wine Shop, The Wine Depot Limited) immediately of any change to their delivery address/or scheduled delivery time. We reserve the right to decline delivery of goods to any customer at our sole discretion absolutely.


For volume order qty. (delivery of 10 cases (120 btls) and above, please contact customer service by calling or texting via whatsapp message to +852 906 33 222 or email cs@cngwine.com for delivery schedule arrangement.

Delivery Service of all orders normally shall be completed within 2 working days following our orders cut off time, unless otherwise stated.

If you have any questions or concerns regarding our delivery policy, please feel free to contact us.
Our customer service email: cs@cngwine.com
Call or Whatsapp message: +852 9063 3222

Delivery Timeslot:-

Hong Kong Island, Kowloon & New Territories
• Morning delivery: 10:00am to 2:00pm
• Afternoon delivery: 2:00pm to 8:00pm

Orders Cut-off Time

Monday to Friday between 9:00am and 3:00pm
Saturday between 9:00am and 11:00am
Sundays or Public Holidays will be counted for the following working day between 9:00am and 3:00pm

For more information please see TERMS & CONDITIONS

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